If a tenant is having difficulty paying their rent, apply for a Managed Payment to Landlord using the 'Apply for a Direct Rent Payment' service and request payment of rent from a tenant’s Universal Credit.

Currently, a managed payment to a landlord can be made when:

• a claimant is in arrears with their rent for an amount equal to, or more than, 2 months of their rent
• a claimant has continually underpaid their rent over more than 2 months, and they have accrued arrears of an amount equal to or more than one month’s rent
• any of the other Tier 1 and Tier 2 APA factors apply
• a claimant was previously in receipt of Housing Benefit and it was paid to their landlord, a MPTL can be considered providing the claimant continues to meet the Tier 1 or Tier 2 APA factor

For more information click the following link:

https://www.gov.uk/government/publications/universal-credit-landlord-request-for-a-managed-payment-or-rent-arrears-deduction