DASH is based within Derby City Council and follow the councils core aims and values.

DASH is seeking to offer a service to a wider network of public body partners who can work together to promote improved housing conditions in the private sector.

Our values reflect the personality of our service:

·     We are passionate about our work and our social responsibility.

·     We work collaboratively with all our stakeholders.

·     We are mentors: facilitating, stimulating, empowering, guiding and supporting service improvement.

·     We are supportive, positive and optimistic.

·     We seek solutions, sharing our knowledge and ideas.

·     We are champions of equality, fairness and social inclusion.

Partnership

We aim to develop close, long-term partnerships with all our stakeholders to create mutually beneficial relationships, to foster an environment which leads to excellent results.

Quality

We aim to be diligent in our commitment to providing outstanding quality and service in understanding and exceeding our customers’ needs.

Improvement

We aim to constantly seek methods to improve our practices and knowledge in order to deliver increased value to our stakeholders.

Governance

Each local authority signs a service level agreement or contract with DASH services (Derby City Council).

Each landlord signs a declaration to adhere to a code of conduct outlined within the accreditation scheme manual. 

In order to ensure our aims and values are met, outstanding service is provided and the service grows, DASH has a Accreditation and Appeals Panel (AAP) 

Membership of the AAP is as follows: