Issue 20 - Are you registered for the letting agent redress scheme?

New legislation was introduced from 1 October 2014 which made it a legal requirement for all lettings agents and property managers in England to join one of the government approved redress schemes.

• The Property Ombudsman
• The Ombudsman Services Property
• Property Redress Scheme

Details of the scheme were posted in Issue 17 (March 2015) newsletter and a briefing can be found here:

http://www.dashservices.org.uk/Media/Default/Docs/landlord%20library/letting%20agents%20redress.pdf

Three letting agents in Darlington have recently been fined a total of £8000 for not showing that they belong to a redress scheme. For more details of the cases, see:

http://www.propertyindustryeye.com/agents-fined-after-not-signing-up-to-redress-scheme/

(Please note that Smartmove Properties Management & Services is not connected to Smartmove (Boston) Limited)

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