Duration:                            1 full day

Delivery Method:               Virtual OR Face to Face

Who is this course for?   Those new to Social Housing, Local Authority Officers and other Housing Professionals wishing to increase their profressional knowledge 

Course Content:

This
course will provide an overview of social housing enabling those who attend to
familiarise themselves with the key purpose of social housing and its typical
operations. We will look at the history of housing, current practices, and how
it differs from other sectors. We will consider the main tenancy types provided
by social housing providers and how this compares to the wider market. We will
consider the importance of customer service and tenancy engagement and how
these fit in with the Regulator of Social Housing standards. We will also
explore some of the challenges faced by the sector and how these can be
overcome.

Learning Outcomes:

·         Understand the purpose and functions of social housing today – how does it compare to other tenure types

·         Learn the history of how and why we have social housing and how this has changed and developed over time

·         Provide an overview of the funding of social housing

·         Consider the rights and responsibility of both tenants and landlords in the sector

·         Consider the relationships with internal and external partners that social housing organisation need to thrive

·         Consider common housing management functions such as asset management and tenancy sustainment

·         Common occupancy agreements – including secure, assured, assured shorthold tenancies

·         Tenants’ statutory and common law rights, including rights to assign, exchange and succeed to a tenancy

·         The importance of customer satisfaction, tenancy engagement and how this fits in with the Regulator of Social Housing requirements

Certification:    Attendance and knowledge check

Pricing:   Closed Cohorts only: Enquire for details

Next Face to Face Course Dates:  Now taking bookings for 2026

Next Online Course Dates:  Now taking bookings for 2026
Click Here to enquire and register your interest

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Terms and Conditions: Click here

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